An SLA, or service-level agreement, is a commitment between a provider and a user . It defines the type and level of service that is expected from the service provider. Different aspects of the service are typically covered by the SLA: quality, availability, responsibilities.

More than ever, we all need reliable networks to provide us with the necessary information, whenever and wherever we need. That’s exactly why we launched Talk2M in 2007.

As part of our ongoing software improvement strategy, we released a new version of eCatcher.

The world of Industrial IoT is brimming with promise and improvements. Everywhere you turn, industries are showcasing the latest and greatest technologies in order to eke out another fractional percentage of improvement.

Ewon is the most widely used industrial secure remote access solution in the world. It’s built upon nearly 300,000 machines connected to the Talk2M service and more than 30 data centers which provide service continuity and support. The 10,000+ customers who have trusted Ewon for nearly 20 years have taken advantage of the new functionalities that Ewon has been offering time after time thanks to the availability of new and regular firmware releases.

Since the emergence of IIoT, machine builders are struggling with their digitalization initiatives. 4 out of every 5 companies are stuck in the "pilot purgatory". HMS products are the next step to get the little push needed to develop the full potential of factory floors.

Discover how data can make your maintenance process evolve ! Preventive maintenance is the next step to allow your factory to gain time and save money.

Remote Access and smart troubleshooting have a net positive ROI. Improve the quality of your support services and stay competitive by reducing support travels.

The emergence of IIoT has created many security challenges. Read our blog post and discover how the ISO 27001 certification helps us develop highly secure IIoT solutions that will accompany your organization in its first steps towards digitalization.