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Talk2M Service

Talk2M is a secure industrial connectivity service in the cloud. With servers spread all over the world, Talk2M offers a highly reliable, efficient and secure solution to connect to your machines remotely.

Talk2M fully integrates IT security standards by enabling Internet tunneling between the user and the remote machine without requiring any modifications to the security settings of your  IT network.

concept-talk2m

On one side, the eWON establishes a secure VPN connection to a Talk2M server using a UDP or TCP HTTPS port, thereby passing through the firewall and proxy server.

On the other side, the user establishes a secure connection (VPN or HTTPS) to the Talk2M server which then acts as a relay to interconnect the two connections: the one from the eWON and the one from the user.

 

Talk2M Free+

Talk2M Free+ is the by-default and free subscription that applies when you create your Talk2M account.

The Talk2M Free+ comes with a number of features that are enough if you don't need advanced users / devices access rights or segregation, multiple concurrent connections or high volume of data.

A summary of the differences between Talk2M Free+ and PRO can be found on the eCatcher Online Help.

Talk2M PRO

The Talk2M PRO is the upgraded version of the Talk2M Free+.

The Talk2M PRO account has everything a Talk2M Free+ account has but the PRO account also offers a lot of added features:

  • Groups of users
    Create group(s) of users with dedicated access to specific Ewon devices. Each group can have a different set of access or account permissions.
    Check the AUG-0086-00 - Manage device access with a Talk2M PRO account
  • Pools of eWONs
    Create groups of Ewons manageable only by selected group(s) of users.
    Check the AUG-0086-00 - Manage device access with a Talk2M PRO account
  • Security
    Define security configuration such as which groups can access which Ewon or which PLC plugged in to the Ewon, which protocol(s) can be used by the different groups, what are the account rules (2-Factor authentication and password management) or which are the accesses to Talk2M platform (M2Web or eCatcher).
    Check the AUG-0057-00 - Security Features for Talk2M PRO Account
  • Much more
    SLA, data volume, SMS cost, ... There are still many things included in the Talk2M PRO.

Resources for Talk2M PRO

Documents

FileVersionSizeDownload
UM-0005-00 - Talk2m PRO1.01.34 MB Download
AUG-0086-00 - Manage device access with a Talk2M PRO account1.01.63 MB Download
AUG-0085-00 - Upgrade Talk2M FREE+ to Talk2M PRO1.01.29 MB Download
AUG-0057-00 - Security Features for Talk2M PRO Account1.21.23 MB Download

Videos

Title Watch
Introduction to Talk2M PRO Play
User Groups and Ewon Pools Play
Access Control Play
Password Management Play
Two-Factor Authentication Play

Switch from Talk2M Free+ to PRO

The upgrade from a Talk2M Free+ account to a Talk2M PRO account must be requested by the administrator(s) of the Talk2M account.

The only way to upgrade from a Free+ to a PRO account is through the eCatcher software (in the Account panel, under the Credit & Contact section) which offers the action to submit an upgrade request.

By doing so, you will receive a confirmation email with your account details. This email must be forwarded to your local eWON distributor which handles then the upgrade process.

If you have several Talk2M Free+ accounts, you can merge all of them into a single Talk2m PRO account.

View more in AUG-0085-00 - Upgrade Talk2M FREE+ to Talk2M PRO

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