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Manual Firmware Download

The form available on this page allows the manual download of each firmware version, current or old, for all Ewon types.

To retrieve the desired firmware version. You must select:

  • the Ewon pcode represented by the last 2 digits of the serial number (e.g.: 4717-0084-21) which indicates the Ewon model,
  • the firmware revision which represents your firmware version,
  • the language where ma includes multiple languages.
  • In the last select box you can choose the filename of the firmware:
    • eBuddy or Flexy & Cosy 131 Recovery names the file to be compatible with the eBuddy software.
      The file must then be placed in the eBuddy/Firmware directory on your PC (by default: C:\Program Files\eBuddy\Firmware).
      It can also be copied on an SD card or USB flash drive which can then be inserted in your Ewon.
    • FTP upgrade names the file as ewonfwr.edf.
      This file can be used to manually upgrade the firmware through an FTP client or thanks to an SD card/USB flash drive.
    • FTP downgrade names the file dewonfwr.edf.
      This file can be used to downgrade the firmware through an FTP client or thanks to an SD card/USB flash drive.

When performing a downgrade, the configuration of your Ewon will be erased. For this reason, a downgrade should be performed locally. This doesn't apply for a service downgrade (e.g.: 12.1s2 to 12.1s1).

  • Finally click the Download button ... A dialog box will ask where to save the file.

Download Form

FAQ

What is a PR firmware?

PR stands for prerelease.

The release of a firmware version takes place in 2 phases:

  • First, we release a version labeled as PR for prerelease (e.g.: 12.1s1PR).
  • Later, in a time frame of 2 - 3 months, we will release the official version (e.g.: 12.1s1), without the PR suffix.

By doing so, we allow people to take advantage of new features and improvements in an early stage. We are also expressing our belief in the concerned PR firmware version to be an upcoming official release.

It is good to notice that during a PR version:

  • The installation of such PR versions is not advised to be performed on devices which should be deployed or commissioned. We would advise to wait for the official release version.
  • Documentation and other support tools can still be in the process of creation/publishing. They might be available but not fully done.
  • Marketing/sales materials may not be published until the official release. It may also happen that marketing release is provided earlier than the official release, for preannouncement purposes.
What is a pivot firmware?

For Ewon Flexy and Cosy 131, and since firmware version 11.0, it is no longer required to perform an Ewon recovery to upgrade the firmware to another major version.
This major version update can be performed with a simple Ewon firmware update thanks to “Pivot firmware”. This means that the firmware can also be updated from remote.

By "pivot firmware", we define firmware versions that are mandatory to upgrade to before going any higher. In fact, all major versions (v12.0s0, v13.0s0, ...) are pivot firmware.

For example: if the firmware version is currently 11.2s2 and there's a wish to upgrade to v13, a first upgrade to v12 is required. Once the current firmware version is 12, then only can the upgrade to v13 be operated.

However, a firmware recovery is still possible and allows you to jump directly to the latest firmware version. Therefore you do not need to step through all different pivot firmware.
If you have a local access to the Ewon, then it is easier to perform directly an Ewon recovery

What is the difference between a ".edf" and a ".ebu" file?

Both files are used as a firmware update file for an Ewon device.

The ".ebu" file can be used for the following cases:

  • A recovery of your Ewon device with no data lost;
  • A straight update between any firmware versions, especially major versions (e.g.: v11 to v14 in a single step), which also triggers the recovery process with no data lost.

The update via .ebu file - the recovery process - can only be performed locally, either through eBuddy or through the SD card / USB flash drive.

The .edf file can be used in the following cases:

  • An update of an Ewon firmware between minor versions: v14.1s0 to v14.2s0;
  • An update of an Ewon firmware between major versions which involves the firmware to be updated to each pivot firmware version (e.g.: v11.0s0 to 12.0s0, then to 13.0s0, then to 14_0s02, ...)

The update via .edf file can be done either locally or remotely through eBuddy or FTP, and only locally through SD card / USB flash drive.

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