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eWON logo

Firmware

Latest firmware version of the Ewon: 14.3s0

Check the release note.

Upgrade the Firmware

Upgrading the firmware enhances the way your Ewon works by implementing new features, improvements in terms of security or usability, or fixes.


Upgrade to latest version using eBuddy

eBuddy is an Ewon application that helps you manage the firmware of your Ewon.

We consider eBuddy to be the best solution for the following upgrade cases:

  • You have a single or very few Ewons to upgrade, reachable locally or through a Talk2M connection;

In most cases, an Internet connection is needed to retrieve the latest firmware versions from our servers.

Download eBuddy

Through local connection

If you are connected to the same network as your Ewon devices are connected to, then eBuddy will automatically - or the Refresh button will - display those Ewon devices in the list.

You will then have the possibility to update the firmware of those Ewon devices via Tools > Update Firmware or F3 keyboard shortcut.

Update your Ewon firmware locally

ebuddy-list

Through Talk2M remote connection

If your Ewon devices is located on a remote site but connected to Talk2M, you can still use eBuddy to seamlessly update the firmware of these Ewon devices.

To update the firmware of the Ewon device that is remotely located and connected to Talk2M, you must be connected to this Ewon device in the eCatcher desktop version, then you will have the possibility to update the firmware of those Ewon devices via Tools > Update Firmware or F3 keyboard shortcut, in eBuddy.

Update your Ewon firmware through Talk2M

ebuddy-ecatcher-connection

 

Upgrade manually to a specific version

The Ewon firmware can also be updated manually:

  • by transferring the firmware to the FTP server of your Ewon with the help of your favorite FTP client software.
  • by inserting an SD card or USB flash drive, which contains the firmware, in your Ewon.
  • by using eBuddy when the firmware version file is already available on the computer performing the upgrade.

We consider the manual upgrade to be the best solution for the following upgrade cases:

  • You have a lot of Ewons to upgrade, and would like to perform the upgrade in a batch => SD card or USB flash drive.
  • You wish to upgrade straight to the latest version without going through each major version in between (e.g.: v11 straight to v14) => SD card or USB flash drive
  • The upgrade is performed by a person who is local and has little/no experience with the Ewon => SD card or USB flash drive.
  • You have an upgrade to perform to a firmware version which is not the latest one (e.g.: v14.0s0 to 14.2s0) => FTP connection.
 

Upgrade manually your Ewon firmware

Automatic upgrade through scripting

The Ewon Flexy embeds a BASIC interpreter which can be used to program the Ewon Flexy to automatically upgrade its firmware.

We provide a script which will automatically upgrade your Ewon Flexy firmware through BASIC.

Via BASIC script

If you have no local access to the Ewon and you have a big gap between your current version and the lastest firmware version to upgrade an Ewon, a BASIC script can ease the upgrade procedure of your Ewon firmware.

To upgrade an Ewon Flexy (using .edf firmware files) from one major version to an other major version (from 12.x to 14.x for example), the upgrade needs to be performed in different steps using the pivot firmware versions. The Basic Script can handle this process automatically and will upgrade your Ewon to the latest available firmware version.

Check the BASIC script for automatic update

Notification on Talk2M Updates

By subscribing to the HMS Customers and Distributors Information Service, you can choose which Ewon products / services updates you would like to receive.

By selecting the appropriate options, you can choose to be notified on updates such as:

  • Ewon products updates: firmware, features, security, ...
  • Talk2M service: VPN server's IP address modification, temporary shut down or restart of a Talk2M VPN server, temporary or permanent migration of the Ewons from one Talk2M VPN server to another, planned maintenance.

Subscribe to the CDIS

FAQ

What is a PR firmware?

PR stands for prerelease.

The release of a firmware version takes place in 2 phases:

  • First, we release a version labeled as PR for prerelease (e.g.: 12.1s1PR).
  • Later, in a time frame of 2 - 3 months, we will release the official version (e.g.: 12.1s1), without the PR suffix.

By doing so, we allow people to take advantage of new features and improvements in an early stage. We are also expressing our belief in the concerned PR firmware version to be an upcoming official release.

It is good to notice that during a PR version:

  • The installation of such PR versions is not advised to be performed on devices which should be deployed or commissioned. We would advise to wait for the official release version.
  • Documentation and other support tools can still be in the process of creation/publishing. They might be available but not fully done.
  • Marketing/sales materials may not be published until the official release. It may also happen that marketing release is provided earlier than the official release, for preannouncement purposes.
What is a pivot firmware?

For Ewon Flexy and Cosy 131, and since firmware version 11.0, it is no longer required to perform an Ewon recovery to upgrade the firmware to another major version.
This major version update can be performed with a simple Ewon firmware update thanks to “Pivot firmware”. This means that the firmware can also be updated from remote.

By "pivot firmware", we define firmware versions that are mandatory to upgrade to before going any higher. In fact, all major versions (v12.0s0, v13.0s0, ...) are pivot firmware.

For example: if the firmware version is currently 11.2s2 and there's a wish to upgrade to v13, a first upgrade to v12 is required. Once the current firmware version is 12, then only can the upgrade to v13 be operated.

However, a firmware recovery is still possible and allows you to jump directly to the latest firmware version. Therefore you do not need to step through all different pivot firmware.
If you have a local access to the Ewon, then it is easier to perform directly an Ewon recovery

What is the difference between a ".edf" and a ".ebu" file?

Both files are used as a firmware update file for an Ewon device.

The ".ebu" file can be used for the following cases:

  • A recovery of your Ewon device with no data lost;
  • A straight update between any firmware versions, especially major versions (e.g.: v11 to v14 in a single step), which also triggers the recovery process with no data lost.

The update via .ebu file - the recovery process - can only be performed locally, either through eBuddy or through the SD card / USB flash drive.

The .edf file can be used in the following cases:

  • An update of an Ewon firmware between minor versions: v14.1s0 to v14.2s0;
  • An update of an Ewon firmware between major versions which involves the firmware to be updated to each pivot firmware version (e.g.: v11.0s0 to 12.0s0, then to 13.0s0, then to 14_0s02, ...)

The update via .edf file can be done either locally or remotely through eBuddy or FTP, and only locally through SD card / USB flash drive.

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