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by Patrick Siméons | Apr 01, 2021

OVH is a French cloud computing company which offers VPS, dedicated servers, and other web services. As of 2016 OVH owned the world's largest datacentre in surface area and as of 2019, it was the largest hosting provider in Europe and the third largest in the world based on physical servers.

And yet, earlier this month, OVH suffered a large fire at its datacentre in Strasbourg, France and many customers lost everything. And this is not an isolated event: do you remember the Google blackout in December or the one from IBM cloud in June?

That should remind us that zero risk does not exist.

That’s why it’s up to all of us to make sure that we are best protected. Security is like a chain and we just can’t rely on one supplier, even a major one. We all carry an important role.

At Ewon, we approach security with the highest degree of seriousness. To maximize system availability, we also invest in a very strong redundancy approach where Talk2M relies on multiple servers and multiple providers located in different regions around the world.

Should such an accident occur, impacted servers load would be switched to other datacenters so that our customers would not suffer from any major system unavailability or loss.

Obviously, we didn’t choose the easy way, but we strongly believe that our clients deserve this kind of professional service. Security is like a chain and we pay a lot of attention to every link that constitutes this chain. Infrastructure redundancy and diversity of suppliers makes a lot of sense to protect our users.

Thanks to this strategy, we don’t just rely on our suppliers. We are committed to providing, on top of our three years warranty, a real Service Level Agreement (SLA) to our Talk2M Pro accounts. This SLA guarantees an availability of minimum 99.5%.

By committing ourselves the way we do, we provide the required high level of performance and we prevent our customers from being caught in the trap of a single provider failure.

Good to know, for more information, just have a look here.

 

Dis you say SLA?

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