Ewon Case Studies

Our customers speak best for us, discover their stories and how Ewon improves their business successfully:

A.G. Stacker

A.G. Stacker gets its customers up and running quickly thanks to Ewon

A.G. Stacker is a manufacturer of state-of-the art stackers and ancillary equipment. When company owners Clarence and Helen Allen launched the company in 1996, they had a goal to provide innovative equipment with better customer support than anyone in the industry. Today, keeping innovation and customer service in mind, A.G. Stacker made the decision to work with Ewon to develop the next generation of customer interaction.
 

A.G. Stacker gets its customers up and running quickly thanks to Ewon

A.G. Stacker is a manufacturer of state-of-the-art Stackers and ancillary equipment since 1996 with the goal to provide innovative equipment with the best customer support in the industry.

A.G. Stacker’s machines have been adopted by customers around the globe. Each of these machines employs a sophisticated automation system including drives, programmable controls and other state-of the art devices.

While A.G. Stacker has a highly trained team of engineers, technicians and trainers to assist customers, their conditions sometimes warrant finetuning and system modifications in the field. Automation equipment on live machines sometimes requires someone to travel out to the customer. With the cost of last-minute flights, A.G. Stacker sought a new and innovative way to address the problem.

Taking a unique approach to the challenges of remote connectivity, Ewon has developed a set of products that provide a fast and easy approach to remote connectivity, while simultaneously addressing users concerns about network safety and security.

With words from Kennedy Larramore, Electrical/IT Tech at A.G. Stacker, the results showed up:

"Using Ewon is unimaginably easier than traditional approaches to accessing via the customer's network. Using remote connectivity afforded by the Ewon system, we were able to quickly get the customer up and running without a visit to their facility. After witnessing the power of Ewon's free Talk2M software and the devices in the field, we have made Ewon a part of every machine we build."
Additionally, installing and enabling the Ewon device is easy and take less than 10 minutes.

Stay Connected!

 

 

 

HMS_web-icon_Result_Inverted

Benefits

- Fast and easy approach to remote connectivity

- The initial set up takes less than 10 minutes

- Commission machine without visiting facility

- Saves at least one trip per month ($5000 per trip)