Success Stories

Our customers speak best for us, discover their stories and how Ewon improves their business successfully:

vrtx

Monitoring cooling systems improves customer offering

Netbiter is used to remotely monitor and control the PLCs in VRTX’s treatment systems for cooling water.
Remote monitoring has increased the value of our treatment skids. It has enabled us to change system settings without the need to call the customer or send out a technician.
Carl Steffen, Engineering Services Manager
VRTX Technologies

Summary

VRTX Technologies in San Antonio, Texas delivers world-class treatment systems for cooling water used in HVAC, process cooling, and refrigeration systems. Since their solutions are installed all over the world, VRTX needs to remotely access their  Programmable Logic Controllers (PLCs) in order to monitor the performance of each system.

 

How it works

A Netbiter gateway is connected to VRTXs PLC in the field and gives them and their customers instant access to all information about the system's operation.

 

The results

Carl Steffen summarizes the benefits of remote management in the following way: “Remote monitoring has increased the value of our treatment skids. It has enabled us to change system settings without the need to call the customer or send out a technician. It has enabled us to troubleshoot failures and have the appropriate repair parts on site as our technicians arrive. It has also given us an insight into the operation of our systems on a minute-by-minute basis, whereas in the past we only saw changes over long periods.”