Success Stories

Our customers speak best for us, discover their stories and how Ewon improves their business successfully:

IAS

IAS Inc. takes advantage of a new business model by selling trouble shooting as a service

Nestled away in a non-descript suburban Milwaukee business park lies an Engineering and Integration company with a worldwide shadow. Founded in 1998, IAS Inc. of New Berlin Wisconsin has grown from humble beginnings to a leading authority in the automation fields of robotics, machine vision, and motion control. Constantly focusing on helping customers refine and deploy productivity driving initiatives in automation, IAS has significant installations on four continents.
Today we offer the ability to retrofit an older system with eWON.
Paul Szeflinski
IAS

Summary

With clients cast far afield, IAS’s President and Founder, Paul Szeflinski have been a proponent of remote monitoring of control systems for a very long while.

Quoting Mr. Szeflinski: “We saw the value of remote work on our systems many years ago. Over the years we’ve tried almost everything, including some systems which required ‘IT Wizardry’ and lots of phone time with the IT department of our clients. But just about the time the client needed our assistance, we discovered the system had been changed and we couldn’t access the equipment.”


A generation of remote access that really works.

The local automation distributor brought in a solution which combines unique router capability with a SaaS tool to enable safe communications from eWON. Skeptical at first, IAS went through rigorous testing prior to placing the device into a customer installation.

Again quoting Mr. Seflinski, “Our first live application was a robotic system with a PLC-based conveyance system. It was a complex system with PLCs communicating with drives, HMIs and tons of other equipment and we wanted the customer’s experience to be absolutely flawless.” IAS employed eWON’s system and discovered they could impact the customer’s uptime in a massive way. "Today we offer the ability to retrofit an older system with eWON".

After such positive customer feedback, IAS Inc. began offering eWON devices in each new system design. Along the way they have pushed the solution in new and innovative ways. “We have connected to vision systems, which enabled us to capture images remotely. This allowed us to diagnose issues and refine parameter limits to improve the reliability of the inspection.”