Success Stories

Our customers speak best for us, discover their stories and how Ewon improves their business successfully:

Bertolaso

Bertolaso and eWON, a toast to innovation

The Bertolaso group is today the leader in designing and producing bottles of wine and spirits and placed creativity and technology at the service of oenology.
Talk2M has the advantage of working even with dynamic IP addresses, so the reduction in cost is immediately clear. For example, we discovered that in China the cost of a static IP address is truly prohibitive, which limits streamlined movements. eWON allows us to be truly competitive with all our customers.
Bertolaso

Summary

To control and assure the quality of its productions all over the world, Bertolaso decided to manage and supervise its machinery through the Talk2M service.

Walter Beto, Head of the Bertolaso Group Technical Office, explains: "We needed to rationalize all our remote support services. We manage about 250 systems connected to us through VPN and remote service, for which we provide support whenever needed. As long as the telephone line was used there weren’t any problems, but when things began to move to Ethernet connections some problems arose: many and different VPNs and, consequently, an exponential increase in inconveniences such as countless software applications that needed to be installed. To continue in that manner was unthinkable".

 

How it works

The company found in eWON, a single solution to reorganize and manage all the variables. By installing an eWON industrial VPN router with the control systems of his machines, the Bertolaso group can now remotely control his productions all over the world.

To access this control, the company only needs an internet connection to log in securely to the online server through the Takl2M free to use software called “eCatcher”. Then the server will link the user remotely to the VPN industrial routers which are connected to the control systems of the machines. So the group can manage his production cycle from anywhere in the world as long as it the technicians have an internet connection.

Thanks to the routers proposed by eWON, the Bertolaso group can now focus on technological researches instead of trying to solve complex maintenance problems and by doing so, continue being a leading company.

 

The results

"Talk2M has the advantage of working even with dynamic IP addresses, so the reduction in cost is immediately clear. For example, we discovered that in China the cost of a static IP address is truly prohibitive, which limits streamlined movements. eWON allows us to be truly competitive with all our customers".

Furthermore, this technology also cuts travel costs due to supervising as the maintenance can be handled remotely. On request, Talk2M can provide a data archiving too which enables the company to make an analysis of the operations and to establish a form of preventive maintenance based on the real data.